You need to change the default behaviour of chfn by changing the following line in /etc/login.defs.
CHFN_RESTRICT rwhChange the value to frwh so it looks like this.
CHFN_RESTRICT frwhThat worked for me - but let me know if you still have a issue since I'm not convinced? I could not find the fix on any official site, though it has happened to me on each of my installs (maybe because I consistently change the same fields).

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